Cancellation Policies

Public Schedule Training Cancellation Policies:

If you are unable to attend your scheduled training class, please call 760-688-4045 as soon as possible. In order to receive a refund for prepayment, you must cancel your registration no later than 15 business days before the start date of your scheduled class. Failure to provide the required notification will result in full charge of the course. If a student does not attend a scheduled course without the required prior notification, the funds will be forfeited and rescheduling will be handled on an individual basis and student may be allowed to attend as a ‘guest’ in a future class. Rescheduling is permitted at any time with a notice of 16 calendar days or more.

Private Group Training Cancellation Policy:

If customer cancels a course within 15 business days of the scheduled start date, customer will be charged 25% non-refundable fee of the base course amount. If customer reschedules a course within 15 business days of the scheduled start date, customer will be charged any fees that have already been incurred, such as instructor travel exchange fees, equipment shipment fees, etc. Any such fee charged will not be applied to the cost of any rescheduled course(s).

Top