Public Schedule Training Cancellation Policies:
If you are unable to attend your scheduled training class, please call 760-688-4045 as soon as possible. In order to waive the full course fee you must cancel your registration no later than 15 business days before the start date of your scheduled class. Failure to provide the required notification will result in full charge of the course. If a student does not attend a scheduled course without the required prior notification, the funds will be forfeited and rescheduling will be handled on an individual basis. In some cases the student may be allowed to attend as a guest in a future class. Rescheduling is permitted at any time with notice of 16 calendar days or more.
Private Group Training Cancellation Policy:
If you cancel a private course more than 15 business days before the scheduled start date, you will be charged a 25% non-refundable fee of the base course amount. If you reschedule a course within 15 business days of the scheduled start date, you will be charged a 25% non-refundable fee of the base course amount plus any fees that have already been incurred, such as instructor travel exchange fees, equipment shipment fees, etc. Any such fee charged will not be applied to the cost of any rescheduled course(s). Cancellation within 5 business days of the scheduled private course date will result in full course charges with no refund or rescheduling.